These Terms of Service ("Terms") govern your access to and use of Play Fame Casino operated by Play Fame Entertainment Ltd ("we", "us", "Company"). By registering an account or using our services, you agree to be bound by these Terms in full. If you do not agree, you must not use our services.
1. Acceptance of Terms
By creating an account, clicking "I Agree" or using any part of the Play Fame Casino platform, you confirm that you have read, understood and agree to these Terms, our Privacy Policy and any game-specific rules published on the platform.
2. Eligibility & Registration
- You must be at least 18 years old (or older if the legal gambling age in your jurisdiction is higher).
- Online gambling must be legal in your country or region of residence. It is your responsibility to verify local laws.
- Only one account is permitted per person, household, IP address or device. Multiple accounts will result in permanent suspension and forfeiture of winnings.
- You must provide accurate and complete registration information. Providing false information, including age, is grounds for immediate account termination.
- Residents of jurisdictions where online gambling is prohibited are not permitted to register or play.
3. Account Responsibility
You are solely responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized access. All activity conducted through your account is your responsibility. Play Fame shall not be liable for losses resulting from your failure to secure your account credentials.
4. Deposits & Withdrawals
- All deposits must originate from payment methods registered in your own name. Third-party payments are strictly prohibited.
- Minimum deposit is $10. Maximum deposit limits vary by tier and payment method.
- Withdrawals require completed KYC verification. Processing times range from 24 hours (VIP) to 5 business days (standard).
- We reserve the right to request additional verification documents before processing any withdrawal.
- Currency conversion fees may apply for transactions in currencies other than your account's base currency.
5. Bonus Terms
- All bonuses are subject to a 35× wagering requirement unless explicitly stated otherwise.
- Wagering must be completed within 30 days of bonus activation.
- Maximum bet while wagering an active bonus is $5 per spin or hand. Bets exceeding this limit will result in bonus forfeiture.
- Contributions to wagering requirements vary by game type: Slots 100%, Live Casino 10%, Table Games 5%.
- Bonuses may only be claimed once per household, IP address or device.
- We reserve the right to modify or withdraw any bonus offer at any time without prior notice.
6. Gameplay Rules
All games on Play Fame Casino use certified Random Number Generator (RNG) software audited by independent testing laboratories. Results are fair, random and cannot be predicted or manipulated. Game outcomes are final once the round is completed. Technical errors, disconnections or malfunctions void any game round where the outcome is uncertain.
7. Responsible Gambling
We are committed to promoting responsible gambling. The following tools are available to all players:
- Deposit limits (daily, weekly, monthly).
- Session time limits and reality check reminders.
- Self-exclusion for periods of 1 month to lifetime.
- Links to professional gambling support organizations including GamCare and Gamblers Anonymous.
If you or someone you know has a gambling problem, seek help immediately at gamcare.org.uk or gamblersanonymous.org.
8. Prohibited Conduct
- Use of software bots, automated systems or artificial intelligence to play games or manipulate outcomes.
- Collusion with other players in multiplayer game formats.
- Money laundering, fraud or any criminal activity.
- Exploitation of software bugs or errors to gain unfair advantage (must be reported immediately).
- Harassment, abusive language or threats directed at staff or other players.
9. Intellectual Property
All content on the Play Fame Casino website including logos, graphics, game interfaces, text and software is the exclusive property of Play Fame Entertainment Ltd or its licensors. Reproduction, distribution or reverse engineering of any content is strictly prohibited without prior written consent.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Play Fame shall not be liable for indirect, incidental, special or consequential damages arising from use of our services. Our total liability to you for any claim shall not exceed the net deposits made by you in the 12-month period preceding the event giving rise to the claim. Gambling involves financial risk; never gamble with money you cannot afford to lose.
11. Account Termination
We reserve the right to suspend or permanently close any account that violates these Terms. When an account is closed for Terms violations, any bonus funds and related winnings will be forfeited. Balance from actual deposits (excluding bonus funds) will be returned after investigation confirms no fraud or breach has occurred.
12. Disputes
If you dispute any game outcome, transaction or decision, contact customer support within 30 days of the event. Unresolved disputes may be escalated to our gaming regulator. These Terms shall be governed by and construed in accordance with the laws of Malta.
13. Changes to Terms
We may update these Terms at any time. Material changes will be communicated by email and via a notice on the website at least 7 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms.
14. Contact
For questions about these Terms: [email protected] or via 24/7 Live Chat on our website.